I was lied to about what services would be rendered, and now silence from the salon when I privately email with my concerns. Frankly I feel I'm entitled to my money back. I had high expectations, and left very upset and disappointed. I didn’t look the way I dreamed for my wedding day. but to me what happened here is unacceptable and not worth the money I paid. I feel very bad having to make a complaint, everybody was perfectly nice, the salon is beautiful. If I had to do it all over again, I would have come for the hair styling and nothing else. Outdoor pool Spa and wellness centre Fitness centre Restaurant. My entire face broke out in days following from the Covergirl foundation that was put on me. Compare prices and find the best deal for the Ramada Encore By Wyndham Seminyak Bali. I was so upset and ready to just leave by then end. Had I been notified, I would have either brought in my own makeup or just done it myself. I have oily skin I have to use matte, which she could not have known this-however I wish I was given a heads up of what was going to be used, or at least asked what my preferences are. No-not dabbed with a beauty blender-smeared with a triangle sponge. The cover up used was dewy and smeared down my face. I asked for gold eye shadow, and I was given some kind of red and almost black-WAY too dark. I then noticed as she did my makeup she was opening new ELF products.and I hate to say but I was expecting something more than a full face of dollar store makeup on my wedding day for such an expensive bill. So I dont know why she told me on the phone that I was getting airbrush to begin with. Moving on downstairs, my hair came out perfect, but I was told while we were finishing up with my hair that I would NOT be getting airbrush makeup, which I was previously told was the case. Once she was there, I had asked for longer tipped nails, along the lines of a french manicure and I was given pretty much just gel on top of my nails that are short, and painted a translucent pink. I was told her alarm didn’t go off and she was on her way. Then on the day of the wedding, 10/13/18, I had gotten to my appointment at 8am, I had driven an hour to the salon, and my nail technician was 35 minutes late. I was also shocked I was not given any kind of makeup trial. Starting at my hair trial, I was expected to pay full/half for the service, which is money I didn’t have at the time because nobody made me aware of when this money would be due. I set up for getting the bridal package: nails, airbrush makeup, and hair. This salon clearly does not care when they upset and dissatisfy customers. I emailed the salon a few days ago with concerns, and since I haven't gotten response I've decided to post publicly.
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